Frequently asked questions

Do you help with booking accommodations?
Yes. I work with trusted partners like Everything Isla to help you find the perfect vacation rental in Isla Mujeres. Whether you're looking for a beachfront villa or a cozy casita, I can help guide you to the right fit and coordinate everything.

What services can you help arrange during my stay?
I offer full concierge support, including golf cart rentals, airport transfers, in-home massages, private chefs, tours, grocery delivery, beach club reservations, and more.

Is there a fee for your concierge services?
No extra fees are charged to guests. I earn through trusted partnerships. You’ll always receive fair, transparent pricing for everything you book through me.

Can I reach you during my trip?
Absolutely. I’m available by WhatsApp before and during your stay for anything you need—from quick questions to last-minute help.

How do I book services or get started?
Just send me a WhatsApp message or use the contact form. I’ll guide you from there.

Do you manage properties only in Isla Mujeres?
I offer full co-hosting and hands-on property management in Isla Mujeres. For properties located elsewhere, I provide remote consultations and support to help you build your own local team and improve your listing performance.

What’s included in your co-hosting service?
Guest communication, check-in coordination, emergency support, cleaner management, supply restocking, calendar management, and five-star hospitality. I also help you optimize pricing and guest experience.

Do I have to be a full-time host to work with you?
Not at all. Many of my clients live elsewhere and rent their property only part of the year. I can manage your listing seasonally, full-time, or during specific windows when you’re away.

Can you help set up a new Airbnb listing?
Yes. I offer full listing setup including copywriting, photography coordination, pricing structure, guest guide creation, and automation setup.

What’s the cost to work with you?
My rates vary depending on the level of involvement, but I usually work on a percentage-based commission for bookings. I’m happy to discuss a custom setup based on your needs.

The cancellation policy varies by property. Please review the specific terms during the booking process for detailed information.

Yes, sailing adventures are coming soon! Until then, I’m happy to offer personal golf cart tours of the island, my favorite way to explore Isla Mujeres up close. I also work with trusted local experts to bring you curated tours and cultural experiences that add depth, color, and authentic connection to your time in Mexico.